Last updated: October 27, 2025

Welcome to Batciuae.com (“we,” “our,” “us”). This Privacy Policy explains how Batch FZE, the legal entity operating Batciuae.com, collects, uses, discloses, and protects your personal information when you visit or make a purchase from our website.

By using our website, you agree to the terms described in this Privacy Policy.

1. Information We Collect

We collect the following types of information:

a. Personal Information

When you interact with our website, we may collect personal information such as:

  • Full name
  • Email address
  • Phone number
  • Billing and shipping address

b. Automatically Collected Information

When you browse Batciuae.com, we automatically receive information including:

  • IP address
  • Browser type and version
  • Device information
  • Pages visited and time spent on the site
  • Cookies and similar tracking technologies
  • All credit/debit cards’ details and personally identifiable information will NOT be stored, sold, shared, rented or leased to any third parties
  • https://batciuae.com/ will not pass any debit/credit card details to third parties
  • https://batciuae.com/ takes appropriate steps to ensure data privacy and security including through various hardware and software methodologies. However https://batciuae.com/ (website) cannot guarantee the security of any information that is disclosed online

c. Optional Information

If you sign up for newsletters, participate in promotions, or fill out contact forms, we may collect additional information you voluntarily provide.

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders
  • Provide customer support
  • Send updates, promotional offers, or marketing communications (only if you consent)
  • Improve our website, services, and user experience
  • Comply with legal and regulatory obligations

3. Sharing Your Information

We may share your information with:

  • Service providers and business partners (such as payment gateways, shipping companies, and analytics providers) who help us operate our website.
  • Legal authorities when required to comply with applicable laws or to protect our rights and safety.
  • We do not sell or rent your personal data to third parties.
  • 4. Cookies and Tracking Technologies

Our website uses cookies to:

  • Enhance user experience
  • Analyze website performance and traffic
  • Remember your preferences
  • You can adjust your browser settings to refuse cookies, but some features of our site may not function properly without them.
  • 5. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

6. Data Security

We implement appropriate technical and organizational measures to safeguard your information against unauthorized access, loss, or misuse. However, no system can be 100% secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on your location, you may have rights to:

  • Access the personal data we hold about you
  • Request correction or deletion of your data
  • Withdraw consent for marketing communications
  • Request a copy of your data in a portable format

To exercise these rights, please contact us at [insert contact email, e.g., info@batciuae.com].

8. Third-Party Links

Our website may include links to third-party websites. We are not responsible for the privacy practices or content of such websites.

9. International Data Transfers

If you access our site from outside the United Arab Emirates, please note that your data may be transferred to and processed in the UAE or other countries where our service providers operate.

10. Updates to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a new “Last updated” date.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data handling practices, please contact us at:

Batch FZE
Email: info@batciuae.com
Website: https://batciuae.com

United Arab Emirates